However, you may also want features like on-hold music, call queues, voicemail to email translation, and automatic answering and forwarding of calls. If all of the employees are working out of the office, you can use the automatic attendant to determine which employee should receive the call. The attendant then can route the call to that employee’s mobile phone.

As always the best place to start is at the beginning! The following buttons provide access to some of our best guides and tools for getting started with VoIP. These articles give a great background into VoIP, help you understand all the basics, and answer most people questions. The VoIP/Speed test tool performs a test of your Internet connection and provides a great indication of how well VoIP will work at your home. We highly recommend running this test.

You can use our quote request form at the top of the page if you’d like us to pair up with providers that best fit your needs. Unfortunately, we don’t generate quotes for residential VoIP providers at this time. Still, whether you’re looking for residential or business service, you can rest assured that you’ll save hundreds to thousands of dollars a year once you’ve switched to IP phone service.


Vonage is probably one of the most well-known PBX providers on the market—and for good reason. Vonage phone service is easily scalable, so it can keep up with your business as it grows while maintaining affordable pricing. Vonage also offers integrations with everything from Salesforce to Slack. So if your business outgrows your current customer relationship management tools, you can switch without having to worry about whether your VoIP communications service offers integration with your new CRM.
IP communication provides for device mobility. For example, a residential broadband connection may be used as a link to a virtual private network of a corporate entity, in which case the IP address being used for customer communications may belong to the enterprise, not being the IP address of the residential ISP. Such off-premises extensions may appear as part of an upstream IP PBX. On mobile devices, e.g., a 3G handset or USB wireless broadband adapter, the IP address has no relationship with any physical location known to the telephony service provider, since a mobile user could be anywhere in a region with network coverage, even roaming via another cellular company.
It is much cheaper than a regular landline - most providers offer unlimited calling plans (including long distance) in the USA and Canada for under $10 per month. There are also some great promotional deals available such as 2 year specials that cost around $6 per month (includes all your calling). Comparing this to a regular PSTN (landline) phone service that can cost in the region of $60 per month can result in savings of over $500 per year for many home phone users. If you also regularly call International numbers you can save even more, with rates typically starting from around 1 to 2 cents per minute to many countries.
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