It gets even better! Calling internationally using VoIP is far less expensive than using a traditional landline phone company. Every region of the world, from Afghanistan to Zimbabwe, has its own combination of technological development, geographic obstacles, regulations, and taxes. Cell phone carriers, much like VoIP providers, have their own network, which is why it usually costs more to call international cell phones. If a VoIP provider has a significant presence in a country, it’s likely that landline calls will be unlimited with an international package. For example, if you are using Vonage Word, calling from the U.S. to a landline in Germany is included, but it costs US$.0061 per minute to call a cellular phone. If you are using ViaTalk World, you can call both German cell phones and German Landlines for the same rate – free up to 1200 minutes per month. Don’t forget that with every VoIP provider, if you call within their own network, calls are always free no matter where you are in the world. With the development of SIP, you can easily make and receive free international calls from your home using VoIP.
Grasshopper isn’t technically a VoIP and it isn’t technically for residential customers, but it offers basically the same service for a competitive price. Technically speaking, Grasshopper is a cloud-hosted system that works on top of your existing landline or cell service so voice quality doesn’t suffer. While there’s a technical distinction, customers shouldn’t notice the difference. Grasshopper is built for entrepreneurs and small business owners who work from home. The Partner package is suitable for families, as it includes 3 separate contact numbers with up to 6 extensions.
With integration being at the heart of VoIP and UCaaS, you can't make a purchasing decision here without thinking about the future. On one side, think about what you'll need in 1-5 years. On the other side, consider each vendor carefully to see what they've done over the last half decade in terms of product development and keeping up with VoIP and UCaaS trends.
From an end user point of view, the actual phone service works in the same way, you pick up the phone to answer a call or to dial a number just like with a landline service. Number porting means you can keep your existing phone number and simply switch it over to your new service provider. The residential VoIP providers take care of the call routing and you can call any destination and receive calls from anyone, just like with regular home phone service.