The security concerns of VoIP telephone systems are similar to those of other Internet-connected devices. This means that hackers with knowledge of VoIP vulnerabilities can perform denial-of-service attacks, harvest customer data, record conversations, and compromise voicemail messages. Compromised VoIP user account or session credentials may enable an attacker to incur substantial charges from third-party services, such as long-distance or international calling.
The benefits of making the change permanently from a traditional landline phone to VoIP phone services can have a lasting effect — minimizing cost and maximizing customization. Turning your home into a fully integrated network, VoIP is the most economical and intelligent method of making phone calls. Doing away with your landlines means doing away with fees and long distance charges in favor of one low monthly rate. The sooner you do away with landline service, the sooner you’ll be enjoying more features for substantially less, saving hundreds of dollars a year. Make the switch, and leave those switchboards in the dust…you won’t regret it – Get VoIP!
Work When & Where You Want – One very popular and common feature of business VoIP systems is called “find me/follow me.” Instead of having separate numbers for your office, cell phone, and home office, you have one “virtual extension.” You can program the virtual business phone service to ring all of your extensions simultaneously, or in a specific order, and you decide how to handle a missed call. You decide if a call should go to your voicemail, or to another extension. When you make a call using your cloud phone system, the receiving caller ID will show your business phone number, regardless of which device you are calling from.
However, you may also want features like on-hold music, call queues, voicemail to email translation, and automatic answering and forwarding of calls. If all of the employees are working out of the office, you can use the automatic attendant to determine which employee should receive the call. The attendant then can route the call to that employee’s mobile phone.
The only additional piece of equipment that you need is an Analog Telephone Adapter (also referred to as an ATA) that allows you to connect your existing telephone to your home Internet. This equipment is typically provided on a free lease basis from the home VoIP provider that you choose, or you can use you own device if you prefer. You can also use IP phone(s) instead of using the ATA with your existing analog phones. The sound quality is better but there is more up front cost as IP phones are more expensive than the ATA devices.