Phone.com straddles the line between business and residential VoIP with a bunch of pricing plans suited to families. It structures its packages a little differently than its competitors. Customers can choose between pay-per-minute plans, which are cheaper but have fewer functions, or unlimited plans, which are more expensive but all-inclusive. The pay-per-minute plans come with a 30-day money back guarantee.
VoIP service simply enables your phone calls to be transmitted and received over your home Internet connection instead of your telephone landline. This is perhaps why some people refer to the service as being an Internet phone service or broadband phone service. This does mean though that you need a high speed Internet service to be able to use VoIP for your phone service.